LIVE SUPPORT

Live support



CONTACT

Telephone Helpline

Giving you unlimited access to the Intelligo Helpdesk by telephone from Monday to Friday 9.00am to 5.30pm (closed for lunch 01:00 pm - 02:00 pm) excluding public holidays. Support Helpdesk opening hours are extended over the tax year end.

Email Support

You can email us on support@intelligosoftware.com, or complete create support ticket below and complete your query at any time. All support enquiries are considered urgent therefore our team of technical support agents aim to respond to you within 24 hours.

Fax Support

All client queries are considered urgent therefore if you need assistance with any of our products or services, you can also fax us on +353 (0) 1 272 4601 or +44 (0) 800 0390 117.

Maintenance Update

Receive software updates for Megapay/MegaHR. Updates include new product developments, enhancements, legislation – particularly vital when running end of year payroll.

SUPPORT TICKET & NUMBERS

CREATE SUPPORT TICKET

Support Numbers

Irish Numbers

VIP HR +353 (0) 1 272 4620
MegaHR +353 (0) 1 272 4665
Megapay +353 (0) 1 272 4630

Uk Numbers

VIP HR 0800 039 0116
MegaHR 0800 039 0116
Megapay 0800 039 0116

TRAINING

At Intelligo we offer several scheduled training courses for Megapay and MegaHR. These courses allow you to get the maximum return on your investment from our software and empower its users to be fully productive and proficient in its uses.

MEGAPAY TRAINING

megapay-training
Basic Training

This course has been structured to cover the complete payroll process – from paper trail to reporting. It is suitable for new Megapay clients or new users to Megapay for existing clients.

Advanced Report Writer Training

This course is the next step from the basic training course that will ensure you gain a complete knowledge of the software. The entire course focuses on the report writer tool that will free up your time and make routine tasks easier.

Megapay Advanced Training

Delegates must have a good working knowledge of Megapay. This course is specifically aimed at users who would like to take their ability and knowledge to the next level.

MEGAHR TRAINING

megahr-training
Basic Training

This course has been structured to cover the complete MegaHR set-up. You will learn how information is stored in MegaHR, how to set up a new employee, through to organisational charting, absence tracking, job details, reporting, plus much more.

The course is designed specifically for new MegaHR clients or new users to MegaHR in existing client sites.
MegaHR Workbench

Delegates must have a good working knowledge of MegaHR. This course is specifically aimed at users who want to customise and tailor MegaHR to their own unique requirements.

All delegates must have a good knowledge of Internet Explorer and all its functions

BOOK A TRAINING COURSE

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HAPPY CLIENTS

What People Say About Us

  • We chose Intelligo’s Managed Payroll Service, Intellipay, over other providers because of its excellent reputation and ability to assist us in our specific payroll needs.

    Finbarr O’Connor, Finance Manager, FCR Media
  • The staff are very helpful. They provide an outstanding service to us, are always efficient, effective and very helpful.

    Celine Kelly, HR Business Partner, QQI Ireland
  • We chose to outsource our payroll to Intelligo over any other provider due to their speedy turnaround, value for money and excellent software and services. It’s clear Intelligo understands great customer service is as important as fantastic software

    Mark O’Reilly, Head of Finance, Specialist Holiday Group Ireland
  • Working with Intellipay, we get a complete and worry free payroll facility. Everything is consistent and they always go the extra mile. Excellent business partner

    Liz Leavy, Head of HR, Wincor Nixdorf
  • Intelligo have provided us with an efficient and effective payroll service with timely payment of employee salaries.

    Katherine Markey, Payroll Executive, Premier Lotteries Ireland
  • Intelligo are very proactive and are always looking for ways to make the process more efficient.

    Colm McCluskey, Senior Finance Manager, BT Ireland
  • For a fully managed payroll service, Intellipay offers fantastic value for money with no requirement In-house for full time employees to support the payroll function.

    Colm McCluskey, Senior Finance Manager, BT Ireland
  • The payroll expertise of Intellipay is a key benefit, as is the efficient and reliable service. Our payroll was previously in house but we’re confident it’s in good hands now.

    Alan Flannery, Finance Director, Allergan
  • Intellipay’ response to queries, usually within 24 hours means that we can provide the best service to our employees.

    Una Collins, HR Generalist, Chanelle Group
  • “Intellipay offers fantastic value for money with no requirement in-house for full time employees to support the payroll function”

    Colm McCluskey, Senior Finance Manager, BTI
  • MegaHR is a core part of our HR function and has added to our efficiency both within the HR department and throughout the company.

    Mary Wall, HR Manager, BWG Foods
  • Megapay has always addressed all of my payroll needs and certainly meets the HR and payroll needs for Noonans.

    Jenny Meade, Support Staff Services Manager, NOONAN
  • Outsourcing our payroll to Intelligo allowed Cappagh to redeploy former payroll staff to clinical areas.

    Aoife Gallagher, Human Resource Manager, Cappagh Hospital
  • The introduction of workflow will make many of our HR processes more efficient.

    Jane Cameron, Acting HR Manager, Irish Wheelchair Association
  • We have been using Megapay, Intelligo’s corporate payroll software in-house at AXA’s Head Office for the past 20 years.

    Shane Corr, Payroll Administrator, AXA
  • Megapay and MegaHR seamlessly integrate with each other which simplifies reporting and eliminates duplication of work.

    Maurice Kelly, HR Manager, Marine Harvest
  • We chose Megapay as we needed a Payroll Solution that could support both UK and Irish Payroll legislation.

    Claire Grant, Payroll Manager, EMEA at McAfee
  • Megapay provided a user-friendly desktop interface and was priced competitively.

    John O’Brien, Financial Director, Medite Europe